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managing my cards and card transactions

All information on Qonto cards

Card transactions

  • What is a commercial dispute and how long does it take to context with it
  • How can I export my transactions?
  • How do I block or cancel an "in progress" card transaction?
  • I do not recognize a card payment, what should I do?
  • How do I activate and use tips on my Qonto payment terminal?
  • How can I benefit from the concierge service?

See all 19 articles

Manage cards and security

  • How do I access my credit card statement?
  • How do I earn cashback with my Qonto card?
  • How do refunds or approved chargebacks work on my credit card?
  • How do I know if I am eligible for credit card payments?
  • What is the credit card and how can it help my business?
  • Can I use my Qonto card abroad?

See all 17 articles

General

  • How can I upgrade my card?
  • What are the different Qonto cards ?
  • What are virtual cards and how to use them ?
  • How can I (un)suspend a card ?
  • How long does it take to receive a card ?
  • How can I approve a card request?

See all 12 articles

Services

  • How do I use the Catalog for in-person payments?
  • How can I benefit from the LoungeKey™ service?
  • Can I request a higher monthly limit for my online advertising card?
  • What are online advertising cards and how do they work?
  • How can I top up my Qonto account by card?

Insurance and assistance

  • How do I know if I am eligible for Deferred Debit Card payments?
  • What is the fraud and phishing insurance coverage protection on the cards?
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